AI-enabled websites and client portals
Turn your website from a brochure into a useful front door.
We build AI-enabled websites and secure client portals that let a client upload a document or image, answer guided questions and receive a structured assessment or the right next step. They are for consultancies, technical service firms, membership bodies, specialist suppliers and organisations that repeatedly assess similar enquiries.
Discuss a workflowThe problem
Repetitive enquiries
Staff spend time answering the same first questions and requesting the same missing information.
Unstructured inputs
Clients send photographs, PDFs and emails in every format, which must be read and re-keyed by hand.
Slow next steps
Clients wait for a response before they know whether they are eligible, what it will involve or who to speak to.
What we build
A client can upload a document or image, answer guided questions, receive a structured assessment, create a case or request the right next step.
- Document, image and label analysis
- Guided surveys, triage and eligibility checks
- Client-specific reports and recommendations
- Knowledge assistants grounded in approved sources
- Secure portals, case views and status tracking
- Human review and escalation where the result matters
How it connects to compliance
A portal is often where evidence first enters an organisation. Designed well, the documents, answers and decisions it captures become part of a traceable record rather than another inbox to search later — the same principle behind our compliance and evidence systems.
Explore compliance systems →Applied proof
Bright Decisions
Lighting asset survey and decision support. Compare retaining, repairing, remanufacturing and replacing an asset side by side, with the evidence behind every figure.
Explore Bright Decisions →Frequently asked questions
Do we need to replace our existing website?
Not necessarily. An intelligent feature or portal can often sit alongside your current site and link from it.
Can clients log in and see their own cases?
Yes. Portals can include authentication, case views and status tracking scoped to each client.
How do you stop the AI giving wrong answers?
Assistants are grounded in approved sources, confidence is assessed, and results that matter are routed to a person for review.
What happens to uploaded documents?
Storage, access and retention are agreed during design, and access is restricted to the people and functions that need it.
Bring us one enquiry you assess again and again.
We will tell you where AI is useful, what should remain rule-based and what a practical first build would look like.
No transformation programme required. Start with one process.